Shipping & Returns

Shipping: Shipping calculated at check-out. Shipping costs are non-refundable.

• Orders are normally processed within 2 - 4 business days,  excluding  weekends and holidays.

• Order Processing Time will be factored in to Shipping and Delivery Time (including local delivery if available).

Returns: We carefully package all products with before they are shipped. Due to the nature of our products, used items cannot be returned or exchanged. However, we will replace items damaged during shipment if photographic proof of damage is submitted to bougierouge.boutique@icloud.com within 7 days of delivery.

• You are responsible for the return shipping costs. Please ensure you use a trackable shipping service or purchasing shipping insurance.

• For locally delivered items, please contact us at bougierouge.boutique@icloud.com to arrange for your product replacement.

We strive to provide you with the best quality products within a timely manner. Please contact us at bougierouge.boutique@icloud.com for any additional questions regarding your purchase.